CANCELLATIONS & REFUNDS
Cancellation Policy: Any cancellation must be done more than 24 hours before appointment/session time, otherwise that session is relinquished. Each client is permitted one emergency cancellations within a 48 hours prior to the appointment/ session time.
Kachina Asher reserves the right to refuse services to anyone at anytime at her discretion. If a refusal is deemed appropriate, all future appointments will be canceled and a refund for all upcoming purchased appointments will be issued to the client.
Terms & Conditions
Please thoroughly read the following:
Kachina Asher is committed to providing you with the best support, coaching, mentoring, healing possible. In order for her and her associates to serve all clients with exquisite care the following policies are set in place.
Cancellation Policy: Any cancellation must be done more than 36 hours before appointment/session time, otherwise that session is relinquished. Each client is permitted one emergency cancellation within a 48 hours prior to the appointment/ session time.
Right To Refusal: Kachina Asher reserves the right to refuse services to anyone at anytime at her discretion. If a refusal is deemed appropriate, all future appointments will be canceled and a refund for all upcoming purchased appointments will be issued to the client.
Programs & Packages: Programs and Packages are meant to be used in the time frame customized for you. If you miss a week, you can add it onto the next week. The intention here is to remain progressive in growth and our work together.
Appointments:
- All sessions must be paid in advance before the session will be confirmed and booked. Set appointments in a program series are considered confirmed, therefore must be paid as mentioned.
- Be on time. If you are late the session/apt will start when you arrive or call in and finish at the same scheduled time.
- Your success, wellness and progress is my main focus as well as our key objectives. I will always apply the highest standards and professionalism to our time and work together.
- You are responsible for suiting up and showing up. Reminders are not sent out to reconfirm appointments or sessions. Once it is booked, I consider it a done deal. This is your life, take responsibility and be there for yourself and out of respect of what we do together.
Coaching Zoom and Calls:
- Have a pen and paper.
- Take time to settle in and clear space and any distractions.
- Homework, or requested information shall be submitted at least 24hrs in advance so Kachina can review so that our sessions can be optimum and productive.
- Calls involve movement, be sure to figure out the logistics of space management prior to the session.